@misc{ais_repository_5477,
  title = {The Encyclopedia of Operations Management : A Field Manual and Glossary of Operations Management Terms and Concepts},
  author = {Arthur V. Hill},
  year = {2021},
  publisher = {Pearson Education Limited Edinburgh Gate Harlow CM20 2JE United Kingdom},
  howpublished = {Repository AIS},
  note = {oai:ais:library-item:18409}
}